How to enroll zero touch
2024-04-17 13:45

Hi i'm working on EMM android application and i need to add factoy reset protection i have doned this by doing https://developers.google.com/android/work/play/emm-api/prov-devices#create_a_qr_code using device owner profile but now the issue is if user do hard reset then it will be remove device owner and i lost the control over the device for this i find the solution to enroll device with google zero touch enrollment but it's confusion. any one have steps how to implement it becuase it's require reseller is mandatory or we can enroll wihtout reseller.

Thank you!

i have already tried this workout https://support.google.com/work/android/answer/7514005?hl=en but as i told you it required reseller.




other answer :

Implementing Zero Touch Enrollment for Android devices involves several steps, but its generally achievable without the need for a reseller. Heres a simplified guide to implementing Zero Touch Enrollment:

Prepare Your Google Account:

Ensure you have a Google account with administrative privileges.

Access the Zero Touch portal using your Google account credentials.

Configure Zero Touch Portal:

Log in to the Zero Touch portal (https://play.google.com/work) using your Google account.

Configure settings such as default device policies, terms of service, etc.

Add Devices to Zero Touch Portal:

Upload a CSV file containing device IMEI numbers to the Zero Touch portal.

Alternatively, you can associate devices with your organization by device ID (SSID) or serial number.

Provision Devices:

When the devices start up for the first time or after a factory reset, theyll automatically contact the Zero Touch servers during the initial setup process.

During this process, the devices will be enrolled in your organizations management solution (EMM/MDM).

Manage Devices:

Once enrolled, you can manage these devices remotely using your chosen EMM/MDM solution.

Apply policies, install apps, configure settings, etc., as required by your organizations needs.

Regarding your concern about losing control over the device after a hard reset, Zero Touch Enrollment should help mitigate this issue. When a device is enrolled via Zero Touch, it will remain associated with your organizations management solution even after a factory reset.

Its essential to ensure that your EMM/MDM solution supports Zero Touch Enrollment and that you follow the specific integration steps provided by your EMM/MDM vendor. Additionally, make sure that your devices are compatible with Zero Touch Enrollment and that they are purchased from authorized vendors that support this feature.

If you encounter any issues during the implementation process, its recommended to reach out to Google Support or your EMM/MDM vendor for assistance. They can provide guidance tailored to your specific setup and requirements.